At Steady Consulting our vision is simple: to use our wealth of knowledge and experience to help small business owners achieve more.
Our four consulting service pillars are designed to provide expert guidance, advise and support across the strategic, operations, customer experience and employee well-being areas of your business. We use our depth of experience to provide a client-focused approach to consulting, where we work with you to explore your business challenges, and enable you to achieve the outcomes you’re looking to achieve.
The four consulting service pillars are designed to provide expert guidance and support across a business or organisation.
STRATEGIC CONSULTING : Focusing on high-level business objectives and strategies, evaluating their efficiency for achieving your ambitions, and guiding towards improvements.
OPERATIONS MANAGEMENT : Identifying opportunities to create the highest level of efficiency possible allowing more to be achieved in less time, and maximising profit.
CUSTOMER EXPERIENCE : Analysing everything related to the customer’s perception and feelings about the business – and developing ways to ensure a positive experience at every interaction.
EMPLOYEE MENTAL HEALTH & WELL-BEING : Equipping businesses with an improved understanding of, and tools to support, the mental health and well-being of their employees in the workplace.
Using a three-stage approach (define | develop | deliver) Steady Consulting can tailor an approach that’s right for the business. This could focus on one, all, or a combination of the consulting services; all of which address factors essential for a business’ growth.
Neil spent over 30 years working for The John Lewis Partnership – having undertaken a number of roles across Waitrose, John Lewis and Pan-Partnership. He now uses his wealth of experience, skills and capabilities to support small businesses and organisations to grow, evolve, thrive or simply just be more efficient.
Driven by his own lived experiences, Neil has taken a more proactive focus on supporting people’s mental health and well-being – specifically in the workplace. He promotes an approach that helps people recognise the warning signs early, and encouraging people’s willingness to ask for help.
Spending time with family and friends plays an important part in Neil’s life. As does being outside – be that walking his family dog, being in the garden, or working ‘on the tools’ one day a week with a local Landscape Gardening business!